Challenge
EventWorx, a premier full-service event management and production company, is known for orchestrating large-scale, high-profile events for clients within the Oil, Petrochem, and Gas industry across Canada. As its portfolio expanded, so did the complexity of managing these diverse and dynamic events. Each client brought unique requirements and expectations.
The scale of these high-caliber events required a robust and adaptable solution to meet the demands of multiple industries while maintaining operational efficiency.
- Their key challenges included:
- Coordinating complex logistics across independently hosted client events.
- Delivering customized experiences tailored to each client’s brand and audience.
- Driving real-time engagement between attendees, speakers, sponsors, and exhibitors.
- Facilitating high-value networking across large attendee bases.
- Scaling operations with tech support, across multiple events without adding overhead or friction.
Solution
Eventcombo stepped in with its all-in-one event technology platform, perfectly tailored to meet the needs of EventWorx's growing client base.
- The solution included the following key features:
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Custom Branded Event App: This served as the central hub for all event activity, providing real-time updates, session schedules, and networking tools. The Event App was customized for each client and their event, held at different venues across locations. It was distributed through automated invitations, ensuring high adoption and easy engagement.
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Advanced Management Tools: Unified control over sessions, speakers, sponsors, and exhibitors enabled EventWorx to coordinate complex logistics with ease. These tools minimized manual coordination and freed up time to focus on delivering exceptional, on-schedule events.
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Integrated Networking: Built-in networking features like chat and social feeds allowed attendees to connect professionally and easily—something EventWorx clients especially valued.
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Real-Time Reporting: With access to real-time data and analytics, EventWorx could monitor engagement, performance, and logistics. The centralized dashboard enabled quick adjustments and smooth execution—even across multiple concurrent events.
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24/7 Human Support: Always-on, dedicated customer service meant any issue was resolved immediately. This proactive support played a key role in EventWorx’s ability to scale operations without added overhead while maintaining high client satisfaction.
Results
EventWorx successfully hosted multiple signature events with measurable impact:
More than 2,900 attendees engaged across multiple client events, each experiencing a streamlined, interactive experience.
High app adoption and sponsor ROI: A branded, intuitive event app drove attendee usage—boosting sponsor visibility, exhibitor interactions, and structured session planning.
Operational efficiency that allowed EventWorx to scale without added stress or overhead.
Consistent praise for Eventcombo’s support team, noted for responsiveness and reliability throughout event delivery.
Experience Seamless Event Management
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